nurullimanina03
Upvoted Hello Lumi Support, I am experiencing repeated errors while creating an interactive textbook in Lumi Cloud. The Drag and Drop activity on page 5 remains stuck on “Loading, please wait…” and produces this error: “TypeError: Cannot read properties of undefined (reading 'match').” The console trace points to H5P.getPath and h5peditor-image.js while processing an image path. Image uploads also get stuck at 100%, and downloading the book as an H5P file returns “502 Bad Gateway — Host Error.” I have tried uploading multiple times, but the issue persists. Could you please investigate and help me recover the activity and download a backup? Content ID: 6abf1ea273fcaa186be88f24. Thank you.Created Hello Lumi Support, I am experiencing repeated errors while creating an interactive textbook in Lumi Cloud. The Drag and Drop activity on page 5 remains stuck on “Loading, please wait…” and produces this error: “TypeError: Cannot read properties of undefined (reading 'match').” The console trace points to H5P.getPath and h5peditor-image.js while processing an image path. Image uploads also get stuck at 100%, and downloading the book as an H5P file returns “502 Bad Gateway — Host Error.” I have tried uploading multiple times, but the issue persists. Could you please investigate and help me recover the activity and download a backup? Content ID: 6abf1ea273fcaa186be88f24. Thank you.