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Dear Technical Support Team, I am writing to report an ongoing issue with embedded content. We have been using Lumi for a couple of years now, but recently, when we embed content in our LMS, the students are unable to access the content. We have had multiple meetings with our LMS partner, but they report no issues on their end. This means, there is a bug may be within the Lumi system that doesn't allow the content to be viewed, when using the embed option. This issue requires urgency because candidates have been unable to view or access the activities within the courses, Test series, and Mock tests formore than 2 weeks now. Many candidates have their exams scheduled for this week. Upon testing, the content displays correctly on some logins but fails to load on others, including on my own laptop. Could you please look into this issue as a matter of priority and help us resolve it permanently? I have added a screen recording for your reference. Thank you in anticipation of your prompt assistance.

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