Bei mir funktioniert der Export als SCORM weder online noch in der App. Ich habe es mit dem Aufgabentyp Game Map und der Aufgabenfolge versucht. In der App lädt diese schier endlos wenn ich es versuche. Ich habe die Version 1.0.2. In der Webversion habe ich es sowohl mit Firefox als auch mit Mircosoft Edge versucht. Auch nach dem Neuladen der Seite tat sich nichts.

lena.schekelmann 13 days ago

Der Import einer H5P GameMap schlägt fehl. Fehlermeldung siehe screenshot: “Version 1.6.0, released in March 2026, includes important fixes for potential content loss during updates and improvements in stability” (Quelle: https://www.olivertacke.de/labs/h5p-content-types/) Beispiel H5P-Datei hier zum Wiederverwenden verfügbar: https://moodle.ruhr-uni-bochum.de/mod/hvp/view.php?id=2892031 (Lumi Desktop Version 1.0.2 öffnet die Datei problemlos.)

linda.halm 18 days ago

High Priority

The Drag and Drop activity is awarding a score of 1/1 even when all elements are marked with a red X (incorrect). This happens even after checking "Correct elements" and "Give one point for the whole task" settings. This was observed with 4 elements.

mauriziodavide.baroni 22 days ago

1

The scoring system in Drag and Drop fails when using 7 droppable elements, even though it works for 2. The user reports that changing parameters does not resolve the issue. This may be related to the known auto-alignment bug after 5-6 moves.

mauriziodavide.baroni 22 days ago

A link does not open the linked document when clicked in the preview. The customer states that the URL opened in the browser is different from the one configured, though the example provided is identical. This issue affects all interactive links within the video.

bjorg.borst 24 days ago

The customer is reporting an issue with password reset for their Lumi.education account. They utilized the 'Forgot your password?' option on the login page and entered their email address, but have not received the password reset email. The customer has confirmed checking their spam folder without success. They require manual assistance from the support team as the automated password reset process is not functioning.

osmansalihozdemir 24 days ago

Customer, who signed up using Google, is unable to establish a password for their account. They attempted to change their username but were prompted for a 'current password' which they do not possess. The customer then tried the 'Forgot Password' flow. They reported that the 'Reset Password' button on the website is unresponsive, and no password reset emails are being received in their inbox, spam, or other folders, despite checking thoroughly. They have tried this in Chrome and also in an Incognito window, but the issue persists. The system indicates that because the account was created via Google Sign-in, there is no local password to reset, requiring manual intervention from the support team to initialize a password or update the username.

marcelod.herrerac 24 days ago

The activity displayed incorrect hotspot placement, with hotspots appearing in a corner instead of their intended locations.

virtualdesigner2022 24 days ago

3

The customer initially reported two folders disappearing after being renamed. Although the files were successfully recovered, the customer states that similar issues consistently occur when using the "EDIT" function (e.g., renaming folders, changing colors). The delete function for files is also reported as non-functional, hindering folder structure management. Additionally, H5P icons are not displayed correctly for new files, showing a uniform symbol instead of specific H5P types. These issues are significantly impacting the customer's workflow with the new design.

tch 24 days ago

I want the results of my Interactive Book to be reported correctly in Lumi Cloud. Currently, even when students click the "Submit" button on the summary page, the results (especially quiz results) do not appear in the reports. This is happening systematically. Example link: https://app.lumi.education/run/aUOux6.

aubourg.antoine 26 days ago

In Lumi Desktop wird angezeigt, dass eine Aktualisierung möglich ist. Wenn ich das anklicke, geschieht aber nichts.

gk.klingler 26 days ago

The downloads are getting stuck in waiting. They have been stuck for a couple of days. There is no way to clear them out. I already cleared out browser cache, and I am uploading my videos through youtube to reduce size of file. It seems like a platform issue. If possible creating a button to clear out downloads would be a great add-on.

jmgarza009 about 1 month ago

Tengo dos contenidos desarrollados, ambos son libros interactivos (interactive book) y dentro de cada uno hay una pagina con una línea de tiempo (timeline). El recurso de línea de tiempo (timeline) no carga al visualizar el libro interactivo en LUMI (en la propia web o embebido en Moodle). Si descargo el HTML y lo visualizo en fullscreen (pantalla completa) se ve correctamente. Si lo veo sin pantalla completa tampoco carga. He eliminado y vuelto a diseñar toda la página, hice varios cambios y pruebas y no logré que funcione correctamente. Hay algo en que puedan ayudarme?

licromanmayora about 1 month ago

High Priority

The user reports that the "Feedback" H5P content type does not show submitted answers in the Lumi Cloud reports. This is likely due to missing xAPI statement support for this specific content type. User wants to be able to see the feedback responses in their reports.

daisy.callahan about 1 month ago

What does NotFoundError mean: Error executing 'insertBefore' on 'Node': The node before which the new node is to be inserted is not a child of this node.

84536 about 2 months ago