Ecran noir avec son
Cela fait trois jours que les videos que je téléverse sur YouTube et que j’en mets le lien dans l’Editeur Lumi ne fonctionne pas correctement. Il n’y a le son et l’éran noir. Et cet inconvénient a affecté également toutes les vidéos que j’avais téléversées dans mon site internet gratuit dans lequel je partage les vidéos avec mes étudiants. Que puis-je faire pour résoudre ce problème ? Merci pour tous vos conseils.

polatyus about 21 hours ago
Ecran noir avec son
Cela fait trois jours que les videos que je téléverse sur YouTube et que j’en mets le lien dans l’Editeur Lumi ne fonctionne pas correctement. Il n’y a le son et l’éran noir. Et cet inconvénient a affecté également toutes les vidéos que j’avais téléversées dans mon site internet gratuit dans lequel je partage les vidéos avec mes étudiants. Que puis-je faire pour résoudre ce problème ? Merci pour tous vos conseils.

polatyus about 21 hours ago
Libraries H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27
Please install the H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27 libraries. Thank you very much.

heinz.siegenthaler 2 days ago
Libraries H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27
Please install the H5P.DragQuestion-1.15 and H5P.CoursePresentation-1.27 libraries. Thank you very much.

heinz.siegenthaler 2 days ago
BLACK SCREEN
I am experiencing a problem with YouTube videos when using the H5P Interactive Video content type in Lumi. The issue started suddenly today. The exact same YouTube videos were working normally yesterday, but now the video area appears completely black. The important details are: The YouTube video loads and plays. The audio works normally. The H5P interactions also work normally at the correct timestamps. However, the video image remains completely black during playback. The video duration is detected correctly. The same problem happens with different YouTube videos, not only one specific video. The YouTube videos themselves work perfectly when opened directly on YouTube; both video and audio are displayed normally. If I upload the original MP4 file directly from my computer into Lumi instead of using a YouTube URL, the video image displays correctly. Therefore, the problem seems specifically related to YouTube video embedding/playback inside H5P Interactive Video. I also exported one of the affected projects as an.h5p file and uploaded it to my MoodleCloud course. The exact same issue occurs there: audio works, H5P interactions work, but the YouTube video image is black. Even H5P activities that I created and uploaded yesterday, which were working correctly at that time, are now showing the same black screen in Moodle. I have already tried the following troubleshooting steps: Restarted the computer. Tried Microsoft Edge. Tried Google Chrome. Created a new Lumi account. Created a completely new H5P Interactive Video project. Tested a different YouTube video URL. Tested older H5P projects that previously worked. Tested the YouTube video directly on YouTube, where it works normally. Tested uploading the MP4 file directly into Lumi, where it also works normally. I also received an “Internal Error” message from Lumi shortly before this problem started. Because the same issue occurs with multiple YouTube links, multiple browsers, a new Lumi account, and also after exporting the H5P file to Moodle, it appears that there may currently be an issue with YouTube playback or embedding inside H5P Interactive Video. This is very important for my project because I am using YouTube as the video source to keep the H5P files small and avoid consuming a large amount of MoodleCloud storage. Could you please let me know: Is this a known issue currently affecting Lumi or H5P Interactive Video? Is there a temporary workaround that still allows us to use YouTube URLs? Is an update or fix currently being prepared? Will existing H5P projects automatically work again once the issue is fixed, or will they need to be recreated or re-saved?

radiya.alajmi33 2 days ago
BLACK SCREEN
I am experiencing a problem with YouTube videos when using the H5P Interactive Video content type in Lumi. The issue started suddenly today. The exact same YouTube videos were working normally yesterday, but now the video area appears completely black. The important details are: The YouTube video loads and plays. The audio works normally. The H5P interactions also work normally at the correct timestamps. However, the video image remains completely black during playback. The video duration is detected correctly. The same problem happens with different YouTube videos, not only one specific video. The YouTube videos themselves work perfectly when opened directly on YouTube; both video and audio are displayed normally. If I upload the original MP4 file directly from my computer into Lumi instead of using a YouTube URL, the video image displays correctly. Therefore, the problem seems specifically related to YouTube video embedding/playback inside H5P Interactive Video. I also exported one of the affected projects as an.h5p file and uploaded it to my MoodleCloud course. The exact same issue occurs there: audio works, H5P interactions work, but the YouTube video image is black. Even H5P activities that I created and uploaded yesterday, which were working correctly at that time, are now showing the same black screen in Moodle. I have already tried the following troubleshooting steps: Restarted the computer. Tried Microsoft Edge. Tried Google Chrome. Created a new Lumi account. Created a completely new H5P Interactive Video project. Tested a different YouTube video URL. Tested older H5P projects that previously worked. Tested the YouTube video directly on YouTube, where it works normally. Tested uploading the MP4 file directly into Lumi, where it also works normally. I also received an “Internal Error” message from Lumi shortly before this problem started. Because the same issue occurs with multiple YouTube links, multiple browsers, a new Lumi account, and also after exporting the H5P file to Moodle, it appears that there may currently be an issue with YouTube playback or embedding inside H5P Interactive Video. This is very important for my project because I am using YouTube as the video source to keep the H5P files small and avoid consuming a large amount of MoodleCloud storage. Could you please let me know: Is this a known issue currently affecting Lumi or H5P Interactive Video? Is there a temporary workaround that still allows us to use YouTube URLs? Is an update or fix currently being prepared? Will existing H5P projects automatically work again once the issue is fixed, or will they need to be recreated or re-saved?

radiya.alajmi33 2 days ago
Login Request
Hi, we are currently using Lumi on a linked accounts but we would like to create a password to secure it better. We have been directed by the AI support to contact a teammate for this matter. Thanks for the help!

info about 1 month ago
High Priority
Login Request
Hi, we are currently using Lumi on a linked accounts but we would like to create a password to secure it better. We have been directed by the AI support to contact a teammate for this matter. Thanks for the help!

info about 1 month ago
High Priority
Branching Scenario veraltete version
Ich möchte vorhandene Course Presentation (v.2.6) innerhalb von Branching Scenario (v.2.5) wiederverwende, kann/darf das aber aufgrund des versionsunterschiedes nicht. Können Sie Branching Scenario auf v.2.6 upgraden?

asta.vonschroeder 2 months ago
Branching Scenario veraltete version
Ich möchte vorhandene Course Presentation (v.2.6) innerhalb von Branching Scenario (v.2.5) wiederverwende, kann/darf das aber aufgrund des versionsunterschiedes nicht. Können Sie Branching Scenario auf v.2.6 upgraden?

asta.vonschroeder 2 months ago
Shared Billing for Team Accounts
I want to have a single billing account or invoice that covers multiple user licenses within our organization so that we can manage team subscriptions easily with shared billing.

vmenna 3 months ago
Shared Billing for Team Accounts
I want to have a single billing account or invoice that covers multiple user licenses within our organization so that we can manage team subscriptions easily with shared billing.

vmenna 3 months ago
Team Accounts and Content Collaboration
I want to be able to add other teachers to my account so we can collaborate on content and share a single subscription. This is important because we work together in the same school/organization and want to share resources and subscription costs.

marisa_c 3 months ago
Team Accounts and Content Collaboration
I want to be able to add other teachers to my account so we can collaborate on content and share a single subscription. This is important because we work together in the same school/organization and want to share resources and subscription costs.

marisa_c 3 months ago
Auto-save and Session Recovery in Editor
I want the editor to automatically save my progress or allow me to recover my work if my session times out or I am automatically logged out, so that I don't lose my H5P content creation progress.

joana.lopes 3 months ago
Auto-save and Session Recovery in Editor
I want the editor to automatically save my progress or allow me to recover my work if my session times out or I am automatically logged out, so that I don't lose my H5P content creation progress.

joana.lopes 3 months ago
Official Training Slide Templates (Orange & Blue)
Би албан ёсны хичээл сургалтад ашиглах улбар шар болон хөх цэнхэр өнгөтэй бэлэн слайд загварууд (slide designs) ашиглахыг хүсэж байна. Энэ нь сургалтын материал бэлтгэхэд маш их тусална.

gandorj3hj5 3 months ago
Official Training Slide Templates (Orange & Blue)
Би албан ёсны хичээл сургалтад ашиглах улбар шар болон хөх цэнхэр өнгөтэй бэлэн слайд загварууд (slide designs) ашиглахыг хүсэж байна. Энэ нь сургалтын материал бэлтгэхэд маш их тусална.

gandorj3hj5 3 months ago
Workspace Pagination and 'View All' Options
I want an option in the Workspace to control how many content items are displayed at once (e.g., 10, 20, or 'Show All'). Currently, it's confusing because not all content shows simultaneously, leading users to believe items are missing until they search for them.

admissions 3 months ago
Workspace Pagination and 'View All' Options
I want an option in the Workspace to control how many content items are displayed at once (e.g., 10, 20, or 'Show All'). Currently, it's confusing because not all content shows simultaneously, leading users to believe items are missing until they search for them.

admissions 3 months ago
Pagination options for Workspace content list
I want to have pagination options in the Workspace (like showing only 10 or 20 items per page) because currently, all content is not showing simultaneously or is difficult to manage.

admissions 3 months ago
Pagination options for Workspace content list
I want to have pagination options in the Workspace (like showing only 10 or 20 items per page) because currently, all content is not showing simultaneously or is difficult to manage.

admissions 3 months ago
Start and end time for content viewing in reports
I want to see the start and end date/time of when a student views content in the reports to better monitor activity. Currently, reports only show scores and responses.

bjorg.borst 4 months ago
Start and end time for content viewing in reports
I want to see the start and end date/time of when a student views content in the reports to better monitor activity. Currently, reports only show scores and responses.

bjorg.borst 4 months ago
Export deployment reports to CSV/XLS
I want to be able to download deployment reports in CSV or XLS format so that I can analyze learner results and data more easily outside of the platform.

egonzalezlagos 4 months ago
Export deployment reports to CSV/XLS
I want to be able to download deployment reports in CSV or XLS format so that I can analyze learner results and data more easily outside of the platform.

egonzalezlagos 4 months ago
Option to hide or resize close button in Interactive Video pop-ups
I want an option to hide or resize the close button (X) on interactive pop-ups in H5P Interactive Video. Currently, the button is too large and not minimalist enough, which distracts users. Having a toggle to enable/disable or resize it would improve the user experience.

sokrates.newdigicon 4 months ago
Option to hide or resize close button in Interactive Video pop-ups
I want an option to hide or resize the close button (X) on interactive pop-ups in H5P Interactive Video. Currently, the button is too large and not minimalist enough, which distracts users. Having a toggle to enable/disable or resize it would improve the user experience.

sokrates.newdigicon 4 months ago
Auto-save and Save Prompt
I want an auto-save feature or a prompt before leaving a project to save changes. I spent almost an hour on a project and lost everything because I hadn't saved. This is important to prevent data loss during long editing sessions.

hwilliams 4 months ago
Auto-save and Save Prompt
I want an auto-save feature or a prompt before leaving a project to save changes. I spent almost an hour on a project and lost everything because I hadn't saved. This is important to prevent data loss during long editing sessions.

hwilliams 4 months ago
Completed
Adjustable font size in Drag and Drop activity
I want to be able to decrease the word/font size of text elements in the Drag and Drop activity to better fit the graphics. Currently, there is no setting for this.

mauriziodavide.baroni 4 months ago
Completed
Adjustable font size in Drag and Drop activity
I want to be able to decrease the word/font size of text elements in the Drag and Drop activity to better fit the graphics. Currently, there is no setting for this.

mauriziodavide.baroni 4 months ago
Rejected
Adjustable font/word size in Drag and Drop
I want to be able to decrease the word/font size in the Drag and Drop activity so that text fits better within graphics and background images. Currently, there is no setting to adjust this.

mauriziodavide.baroni 4 months ago
Rejected
Adjustable font/word size in Drag and Drop
I want to be able to decrease the word/font size in the Drag and Drop activity so that text fits better within graphics and background images. Currently, there is no setting to adjust this.

mauriziodavide.baroni 4 months ago
Trash / Recycle Bin for Deleted Files
I want to be able to recover files that I have accidentally deleted. A trash or recycle bin feature would be very helpful to prevent permanent data loss.

khusraw.parwez 4 months ago
Trash / Recycle Bin for Deleted Files
I want to be able to recover files that I have accidentally deleted. A trash or recycle bin feature would be very helpful to prevent permanent data loss.

khusraw.parwez 4 months ago
Interface Language: Spanish Support
I want to be able to change the interface language of Lumi Cloud to Spanish. This is important so that I can use the platform more easily in my native language.

soniasotes 4 months ago
Interface Language: Spanish Support
I want to be able to change the interface language of Lumi Cloud to Spanish. This is important so that I can use the platform more easily in my native language.

soniasotes 4 months ago
Bulk text-entry / Import for Multiple Choice Questions
I want a "text entry" or bulk import mode for Multiple Choice Questions so I can paste many questions and answers at once. Currently, I have to manually fill in every single field for each question, which is very time-consuming when I have many questions to prepare. A bulk mode would save a lot of time.

mauriziodavide.baroni 4 months ago
Bulk text-entry / Import for Multiple Choice Questions
I want a "text entry" or bulk import mode for Multiple Choice Questions so I can paste many questions and answers at once. Currently, I have to manually fill in every single field for each question, which is very time-consuming when I have many questions to prepare. A bulk mode would save a lot of time.

mauriziodavide.baroni 4 months ago