Unable to Set Password for Google-Linked Account

Customer, who signed up using Google, is unable to establish a password for their account. They attempted to change their username but were prompted for a 'current password' which they do not possess. The customer then tried the 'Forgot Password' flow. They reported that the 'Reset Password' button on the website is unresponsive, and no password reset emails are being received in their inbox, spam, or other folders, despite checking thoroughly. They have tried this in Chrome and also in an Incognito window, but the issue persists. The system indicates that because the account was created via Google Sign-in, there is no local password to reset, requiring manual intervention from the support team to initialize a password or update the username.